Wording +1 213 595 6125
Battlefield Sports Call Us Call Us


Main Menu

Battlefield Sports HQ Repair & Service Center

Battlefield Sports' laser tag equipment is built tough.

Nothing is indestructible, however, so from time to time the laser tag equipment may need service and repair.

Expert Technical Support

Technology innovation is the key to delivering more value to customers and our service center at Battlefield Sports headquarters is here to provide tip-top maintenance, diagnosis, and gaming unit repair solutions.

We have in-depth knowledge and with 20 years of experience in the workshop on a number of different systems (classic and digital), we can problem-solve and repair any age or era of infrared combat gaming guns.

With our extensive stock of spares, we can usually return repaired equipment back to you within a day or two.

Tier 1 support is still available via email - support@battlefieldsports.com.
service and repair

Best Customer Service

You have provided the best customer service I have seen in a long time. You provide the best customer service, you are very helpful.
Jason Bradley, Outback Australia
book a date for your service

Book A Repair

book a repair

Book A Service

technician at HQ

Book An Upgrade

Book a Repair

Send us your equipment with a repair form (available to download from within the BFSU). Our Tech will give you a quote for the repair before performing any work. Charged at parts + labor + shipping.

Book a Service

Send your gear to us at our HQ and upon receiving the equipment our Tech will diagnose the equipment. 

Should any repairs be needed you will be quoted before we do any work. 

That way there are no surprises! 

The service includes testing, zeroing of equipment and as-needed software updates to the latest available code possible for the main PCB. 

Older style Main PCB can be upgraded to SATR2.4c. Now you can have just one code on all your units! Better still, earlier versions of SATR3 upgraded to SATR3.16+. 

NOTE: The software upgrade doesn’t update the SD cards for the new sounds you will need to purchase new SD cards. 

Servicing is $30 per unit + GST + shipping and repairs as quoted if approved. Optional conditioning of batteries is an extra $30 + GST per unit.

Book an Upgrade 

Book an upgrade to SATR3 and our Techs will install the new main PCB and service the equipment for you. We work on a user-pays system. In other words, if it takes 15 minutes per unit to do the upgrade, then we invoice you for 15 minutes. If your taggers are older and require more work, then we will invoice you 30 minutes per unit (or whatever it takes!). Likewise, older units often need to replace the battery or maybe get a new emitter or perhaps replace a button. Whatever the unit needs, we'll let you know so there are no surprises.

Please Note

Please note for Australian customers the prices are ex-GST and shipping is subject to availability. Bookings are essential. 

Please do not ship your equipment to us until your booking is confirmed. All shipping should be tracked. If required we can quote for shipping (we require, box weights and dimensions). 

If you have any questions or would like to book in, please get in contact with Nicole via aunz@battlefieldsports.com