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Battlefield Sports' laser tag equipment is built tough. Nothing is indestructible, however, so from time to time the laser tag equipment may need service and repair.
We have in-depth knowledge and with 25 years of experience in the workshop on several different systems (classic and digital), we can problem-solve and repair any age or era of infrared combat gaming guns.
Send us your equipment with a repair form (available to download within the BFSU or from our private Facebook Group). Our Tech will quote you the repair before performing any work. The cost is parts + labor + shipping.
Send your gear to our HQ, and our Tech will diagnose it upon receipt.
Should any repairs be needed, you will be quoted before we do any work.
That way, there are no surprises!
The service includes testing, zeroing of equipment, and as-needed software updates to the latest available code for the main PCB.
The older-style Main PCB can be upgraded to SATR2.4c. Now, you can have just one code on all your units! Better still, earlier versions of SATR3 can be upgraded to SATR3.20+.
NOTE: The software upgrade doesn’t update the SD cards for the new sounds, so you will need to purchase new SD cards.
Servicing is $30 per unit + GST + shipping and repairs as quoted if approved. Optional battery conditioning is an extra $30 + GST per unit.
Book an upgrade to SATR3, and our Techs will install the new main PCB and service the equipment for you. We work on a user-pays system. In other words, if it takes 30 minutes per unit to upgrade, we invoice you for 30 minutes. If your taggers are older and require more work, we will invoice you 30 minutes per unit (or whatever it takes!). Likewise, older units often need to replace the battery, get a new emitter, or perhaps replace a button. We'll let you know whatever the unit needs so there are no surprises.
Please Note
Please note for Australian customers, the prices are ex-GST, and shipping is subject to availability. Bookings are essential.
Please do not ship your equipment to us until your booking is confirmed. All shipping should be tracked. We can quote for shipping (we require box weights and dimensions).
If you have any questions or would like to book in, please get in contact with Nicole via aunz@battlefieldsports.com
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