Battlefield Sports Launches A New Web Chat Service For Customers
- Battlefield Sports launches live chat service to answer customer queries
- Live chat links customers directly with live gaming experts via instant messaging
- If the chatbot is not staffed customers can leave a message
The Battlefield Sports' new live chat platform, which is now live, allows Battlefield Sports users to interact directly with live gaming experts via an instant messages interview on the web site.
This new service enables a convenient way for customers to get answers to their questions.
Battlefield Sports co-Founder, Nicole Lander said the addition of this online chat was good news for customers.
"We know our customers are busy and our live chat service is all about offering responsive service," said Nicole Lander.
"Battlefield Sports' lifeblood is innovation, and this new technology is another way to improve the customer experience," she said.
"The new chatbot enables you to have a conversation directly and in real-time with one of consultants," she said.
This chat service is with a real-life person, not an artificial intelligence chat-bot.
The chat service offers fast, on-demand customer support right from the Battlefield Sports web site.
Online Chat Case Study
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Battlefield Sports was lucky to be one of those case studies.